Last updated 9 October 2026

Chauffeur Geelong (“we”, “us”) respects your privacy and handles personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

Your name, phone number and email address
Pick-up and drop-off addresses, travel dates and times, and flight numbers
Passenger numbers and any requirements you tell us about, such as child seats
Billing details needed to invoice or take payment
Basic website usage data, such as pages visited

How we collect it

We collect information when you call us, message us, email us or submit a form on this website.

How we use it

To quote, confirm and carry out your booking
To contact you about your trip
To invoice you and keep business records
To improve our service and this website

Who we share it with

We share your details only with the chauffeur assigned to your booking and with service providers who help us run the business, such as payment and IT providers, and where the law requires it. We do not sell personal information.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as the law requires.

Access and correction

You can ask to see or correct the personal information we hold about you at any time by contacting us.

Complaints

If you have a concern about how we have handled your information, contact us first and we will respond promptly. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Chauffeur Geelong, 237 Ryrie Street, Geelong VIC 3220
1300 972 066
info@chauffeurgeelong.com.au

Privacy policy